Help & Contact

Support

Questions, feedback, or bug reports — we'd love to hear from you.

Get in touch

The fastest way to reach us is by email. We read every message and aim to reply within a few business days.

Common questions

How do I reset my password?
On the login screen, tap Forgot password? and enter the email you signed up with. You'll receive a recovery link by email.
How do I cancel my subscription?
Subscriptions are managed through your Apple ID. Open Settings → [your name] → Subscriptions on your iPhone, find Mi Recipes, and choose Cancel Subscription. You'll keep premium access until the end of the current billing period.
How do I delete my account?
Open the app, go to Settings → Account, and tap Delete account. This permanently removes your recipes, lists, and personal data. The action can't be undone.
Why isn't recipe extraction working for a specific URL?
Some websites block automated extraction or use formats we don't yet recognize. Send us the URL at contact@vietphan.info and we'll take a look.
Is my data private?
Yes. We never sell your data. Read the full privacy policy for details on what we collect and why.

Found a bug?

Send a brief description to contact@vietphan.info with these details if you can — they help us reproduce and fix issues faster:

  • What you were trying to do
  • What happened instead
  • iPhone model and iOS version
  • App version (Settings → About)
  • A screenshot, if relevant